FAQ — Noir Ink Pink Studio

Question 1

How do I book an appointment?

Accepted Answer

You can book online through our Booking page, call us directly at (943) 280-3993, or send us a message via our Contact page. We recommend booking at least 48 hours in advance to secure your preferred time slot.

Question 2

What are your hours of operation?

Accepted Answer

We are open every day of the week from 9:00 AM to 9:00 PM, including weekends and most holidays. Last appointments are accepted at 8:30 PM.

Question 3

Do you accept walk-ins?

Accepted Answer

We welcome walk-ins based on availability, but appointments are always prioritized. To guarantee your spot and preferred technician, we strongly recommend booking in advance.

Question 4

What is your cancellation policy?

Accepted Answer

We ask for at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee. We understand life happens — just give us a call and we will do our best to accommodate you.

Question 5

Can I request a specific technician?

Accepted Answer

Absolutely. When booking, you can request Caitlyn Bethea or select "No Preference" and we will match you with the best available technician for your service.

Question 6

What nail services do you offer?

Accepted Answer

We offer a full range of nail and beauty services including classic and gel manicures, luxury pedicures, acrylic full sets, nail art and custom designs, spa packages, and foot care treatments. Visit our Services page for the complete menu with pricing.

Question 7

How long do gel nails last?

Accepted Answer

Gel nails typically last 2 to 3 weeks with proper care. We recommend avoiding prolonged water exposure, wearing gloves for household chores, and applying cuticle oil daily to extend the life of your manicure.

Question 8

Do you offer nail art and custom designs?

Accepted Answer

Yes — custom nail art is one of our specialties. From minimalist line work to intricate hand-painted designs, our technicians can bring your vision to life. Nail art starts from $20 as an add-on to any service.

Question 9

Are your prices listed online?

Accepted Answer

Yes. Our full pricing menu is available on the Services page. Prices may vary slightly depending on nail length, complexity of design, or additional treatments. We will always confirm the final price before beginning your service.

Question 10

Do you offer group or party bookings?

Accepted Answer

We love hosting groups! Whether it is a bridal party, birthday celebration, or girls day out, contact us directly at (943) 280-3993 to arrange a group booking and we will coordinate the details.

Question 11

How do you sterilize your tools?

Accepted Answer

Every tool is sterilized between clients using hospital-grade autoclave sterilization. We use single-use files and buffers, and all pedicure basins are fully sanitized and lined before each use. Your safety is our highest priority.

Question 12

Are your products safe for sensitive skin?

Accepted Answer

We use professional-grade, dermatologist-tested products. If you have known allergies or sensitivities, please let us know when booking so we can select the most suitable products for your service.

Question 13

Is it safe to get a pedicure if I have diabetes?

Accepted Answer

We recommend consulting your physician before any nail service if you have diabetes or circulatory conditions. Please inform your technician at the start of your appointment so we can take extra care and use the gentlest techniques.

Question 14

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, cash, and digital payments. Gift cards purchased through our online shop can also be redeemed in studio.

Question 15

Do you sell gift cards?

Accepted Answer

Yes! Gift cards are available for purchase through our online Shop. They make a perfect gift for any occasion and can be redeemed for any service or product in studio.

Question 16

Is gratuity included in the service price?

Accepted Answer

Gratuity is not included in our listed prices. Tipping is always appreciated and can be given in cash or added to your card payment. Our technicians work hard to give you an exceptional experience.

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